Frequently Asked Questions
Planning your visit should be just as enjoyable as your stay. Whether you’re joining us for a relaxing getaway, an unforgettable dining experience, or a special celebration, we’ve gathered answers to our most frequently asked questions to help you prepare, so you can focus on what matters most—enjoying every moment. If you can’t find what you’re looking for, our team is always happy to assist.
Check-in begins at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and subject to availability.
Breakfast is included with select packages. Guests can also enjoy breakfast daily in the Garden Café.
We welcome dogs in select pet-friendly rooms. Pet fees and restrictions apply. Please contact us directly before booking to confirm availability.
Yes, we highly recommend making dining reservations in advance, especially during weekends and peak season, as seating can be limited.
Complimentary on-site parking is available for registered guests.
Many of our rooms offer stunning ocean views, while others overlook our gardens and natural surroundings. Room descriptions provide specific details for each accommodation type.
Yes, families are welcome. Some room types offer additional sleeping options, and our team can recommend the best accommodations based on your family’s needs.
Guests can enjoy hiking, whale watching, kayaking, fishing, beach walks, cycling, wellness experiences, and exploring the local shops and attractions of Sooke and Vancouver Island. Check out our Things To Do page to learn more.